Q: What does the website migration service consist of? Will my website be safe?
A: When your present web hosting provider can no longer answer the needs of your web site, or if you experience frequent downtime, or if you are made to wait for hours for the customer support staff to reply back to you, it might be a smart idea to switch your provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your future provider. At JDC Hosting, we understand that this can be hard and time–consuming. That is the reason why we’ll do all that for you at no cost!Our highly experienced technical team representatives will transfer your website content from your current web hosting provider to us. Our techs have a lot of experience migrating websites and are able to handle everything – from a regular WordPress–powered blog or Joomla™ CMS–based web site, to a highly elaborate, custom–made web app.
Q: How long will the website migration procedure take?
A: There are many aspects to bear in mind – the total amount of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Yet, we do our very best to perform all web site migrations in a 48–hour time frame. Smaller–sized websites are migrated faster – typically in under 24 hours.
Q: What info will I have to provide to your Website Migration Department?
A: We will require the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my site be unavailable during the transfer?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the transfer is finished, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not jeopardized before notifying you that the migration is done. Then we will tell you how to move the domain over to your hosting account with us and how to change your DNS records.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: We support all Linux–powered web hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.