Extensive Online Documentation in Cloud Website Hosting
If you’ve ordered your very first cloud website hosting account through our company or have migrated your website over to us, you’ll grow used to our platform and our custom Hepsia hosting Control Panel before you know it due to the fact that we have compiled an exhaustive knowledge base where you can find all the information that you may ever need – both general info in regard to the web hosting service as a whole and more concrete info about the separate functions that you can use and the problems that you can come across. The articles themselves are available in 2 places. The entire article list is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each and every Control Panel section too. You can get to know how to do basically everything, from creating an .htaccess file to managing a mailing list, and all the articles include elaborate instructions, so you will never get disoriented due to an unclear text. Surely, in case you chance upon a more specific problem and you can’t find anything about it in our knowledge base, you can touch base with our customer support staff 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with exhaustive online documentation where you will see info about all the features that our in-house created Hepsia Control Panel offers, in addition to solutions to different questions and obstacles that you might chance upon. All setup manuals offer exhaustive descriptions, which implies that you won’t need to worry about missing something if you need to export a database, for example. The troubleshooting articles cover a range of potential reasons for given problems and the solution for each and every one of them, so if you are unable to send email messages although you have the correct SMTP server settings, for example, you can swiftly see what the reason could be and fix the issue with a couple of mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in each section. In case you would rather check out all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.