Service Uptime Guarantee in Cloud Website Hosting
When you acquire a cloud website hosting plan from our company, we ensure that your sites will be operational no less than 99.9% of the time. We have virtually eradicated the web hosting server downtime by using a sophisticated cloud hosting platform in which individual sets of web servers handle each aspect of the overall service - files, databases, email messages, etc. In that way, if there is an issue with a web server, the other servers within the cluster will simply take over and your sites will not be affected the slightest bit. To avoid any infrastructure problems, we also have diesel backup generators and several independent Internet providers. Skilled administrators check the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server solutions, you are going to enjoy a 99.9% service uptime and you can now forget about any interferences you may have experienced with other companies. Unlike the vast majority of hosting service providers, we do not manage everything on one web server. Instead, each part of the hosting service, like the file storage, email messages, databases, CP, stats, and so forth., has its own clusters of web servers. If one web server fails, the others will take over, so your sites will not be affected. Additionally we use a revolutionary load-balancing platform which ensures the optimal performance of both our servers and the sites accommodated on them. Various independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a team of expert administrators, that is available 24/7, watches the system in case there are software problems. With our semi-dedicated hosting plans, your sites will be operational no matter what.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server from us, we guarantee that the physical server your account is set up on is going to be up and running a minimum of 99.9% of the time. While we are not able to control what you do with the Virtual Private Server and what you set up on it, we will make sure that the main server is going to work 24/7 with no disruptions. Our facilities have redundant Internet providers as well as backup generators to ensure the constant work of all machines placed there. If you experience an issue with any virtual server on the physical one, we have a crew of skilled administrators to eradicate it in a very timely manner and to make sure that the other VPS server accounts within that web server aren't going to be affected. We use only new, diligently tested hardware components for the web servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
If you buy a dedicated server from our company, we guarantee that it will be functioning no less than 99.9% of the time. To begin with, your hosting server will be built with new and thoroughly tested hardware components and we will not make any compromises with that. Our data center in the downtown area of Chicago offers powerful diesel backup generators, so even in the case of a power outage your hosting server will still be working and with a number of redundant Internet service providers, your Internet sites will be accessible if there's any online connectivity problem. In the event of any unanticipated circumstances, we have skilled system administrators which keep track of all website hosting servers all the time and they can take action instantly to resolve the problem in a very timely manner. Last but not least, our servers have hardware and software firewalls to stop the undesired traffic in the case of a DDoS attack.