Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with a few mouse clicks whenever you need it and regardless of the VPS servers package that you have selected. This could be done either during the order process if you think that you will need assistance from the very beginning or at a later time from the virtual private server billing CP if you have problems with any program on the server. Our expert admins can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes 60 minutes of custom work and you'll be able to use it at any time. The vast majority of tasks take less than that, hence the remaining time will be available for the future and you will be able to see it inside the billing Control Panel all the time. You'll be able to use the upgrade as a standalone service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our knowledgeable admins can assist you with anything on your machine. For example installing any third-party software that you may want to use on the server and troubleshooting any script which performs poorly or does not run at all. Our upgrade features one hour of work and in the event that a certain task is not very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left within your billing Control Panel and use them whenever you require support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so if you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need help later, you could add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but in case you need additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best possible way.