You'll find a lot of cloud website hosting providers out there, still many of them are resellers that have minimal resources, especially in terms of support. A good way to distinguish them is the option to contact the company over the telephone. The level of support that you'll have via this particular channel of communication varies based on the service provider - several of them provide you with expert telephone support, many others offer basic and customer support only since some issues are more time-consuming and it's more convenient to be resolved with a ticket, particularly when the situation has to be escalated. However, it is good to find that you could always get in touch with your website hosting provider since there're tons of small-scale problems that can be resolved efficiently and in a timely manner with a telephone call, not mentioning that you're able to get more info for the services before you become a customer.

Phone Support in Cloud Website Hosting

In case you choose to get one of our cloud website hosting plans, you will be able to get in touch with our support team via phone for 14 hours every day. We can assist you in choosing the best package for your web sites because we think that it's better to discuss these issues with a live person. In case you already own an account, we will help you with all of your sales/billing questions and / or general issues, even with some tech troubles which don't involve a long time or escalation to a system administrator since it will be more convenient to open a ticket for time-consuming problems in order to have the communication in one place. We have telephone numbers in the US, the UK and Australia, so you can call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you wish to know more about our plans, you have a billing issue or some general issue, you can give us a call. Though some more technical problems may require a ticket to give time to our tech support team to investigate, we will assist you with many tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you are in another country, we have a global number where you're able to contact us.