1 hour ticket response
Prompt support is our principal priority and this is why we’ve got a team of seasoned support engineers who will be happy to offer a rapid answer to any question that you may possibly have. Simply post your client support ticket from your Control Panel and we’ll get back to you within one hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute customer support ticket response time.
A Premium–Quality Technical Support Service
Each member of our help desk support team has several years of experience in the cloud website hosting plans niche and almost all of them have been with us for at least 5 years. They are all eager to reply to all your queries in the most efficient way possible.
An Intuitive Help Center Section
To help you get a quick tip on how to use a specific service, we have integrated a truly user–friendly Help section in our Control Panel. You can browse through a broad collection of web hosting account administration articles and website management articles, explore our F.A.Q. archive or watch our educational video tutorials.