Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Guarantee

  • Our team of techs will try their best to respond to your assistance enquiries in up to 1 hour. If, however, the situation you have experienced needs the assistance of the Admin =Department,= we are going to address the ticket to the person in charge and will post a reply to inform you.

  • Top quality support service

  • Top–class Tech Help Service

  • We provide you with around the clock tech help and support through a turbo–fast ticketing system integrated into your Control Panel. You may e mail us at any time about any of the programs that come pre–installed on the virtual server, including the selected Linux OS version, the server administration panel and our custom designed Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Control Panel that is offered cost–free with the virtual server, you can find an instructional Help zone, which includes all you should know about working with your web pages and applications. We have included a range of how–to articles and video guides that show the essential website management responsibilities in an easy to read fashion.